NeetVictoryPrivacy Policy — NeetVictory
DRAFT — not legal advice. Fill every [BRACKET], have a lawyer or CA read it once, then host it at a public URL (Play Console needs one). Last updated: [DATE]
NeetVictory ("the app", "we", "us") is a NEET exam-preparation app published by [YOUR LEGAL NAME / COMPANY NAME] of [ADDRESS, CITY, STATE, INDIA]. You can reach us at [CONTACT EMAIL].
This policy explains what we collect, why, who else handles it, and the choices you have. It is written to follow India's Digital Personal Data Protection Act, 2023 and Google Play's User Data policy.
1. Who this app is for, and children
NeetVictory is for students preparing for NEET, many of whom are under 18. If you are under 18, please use the app with a parent or guardian's knowledge. Where the law requires a parent or guardian's consent for a minor's data, we ask for it at sign-up and treat the account holder's confirmation as that consent. We do not show advertising and we do not track or profile minors for any purpose other than running the app.
2. What we collect
Without an account (stays on your phone). Your practice attempts, answers, ratings, mastery map and mock history are stored only in the app's database on your device. We do not receive them. Uninstalling the app or clearing its data deletes them.
When you create an account (needed for full mocks, bi-weekly mocks and previous-year papers):
| Data | Why |
|---|---|
| Mobile number (verified by a one-time password) | To sign you in and identify your account |
| School name, city, pincode | To understand who the app is serving and to improve it |
| Class (11, 12, or completed 12) and NEET attempt number | To tailor the study plan |
| Parent or guardian name | Required context for a minor's account |
| Parent or guardian mobile number (optional) | Only if you choose to give it |
When you pay. In the Android app, payment is handled entirely by Google Play. On our website, payment is handled by Razorpay. In both cases we never see your card, UPI PIN or bank details. For a website payment we keep a record of the order (plan, amount, date, a payment reference), the number of your receipt and a copy of the receipt PDF, and the email address you give us if you ask for the receipt to be emailed. We keep payment records for as long as the law requires us to keep accounts. Our subscription provider, RevenueCat, receives an anonymous account identifier and your purchase and entitlement status so we can tell whether you have paid access.
Automatically. The app needs internet access to sign you in, verify subscriptions and download new weekly mocks. We do not use advertising IDs, location, contacts, camera, microphone or storage permissions, and the app contains no analytics or advertising SDK. Our service providers (below) may process technical data such as IP address and device information to deliver their services.
Exams and All-India ranks. When you finish a previous-year paper or a mock while signed in, we store the sitting on your account: which paper, your answers, your score and the time you took. For past papers our server marks your answers itself and ranks your best score among all students on that paper. Everyone who finishes a paper gets a rank. Your name and school are shown beside your rank only if you turn that on (a tick-box at sign-up and a switch on the rank list). If you do not, you appear as "Student". If you are under 18, turn it on only with your parent or guardian's consent. You can turn it off at any time, which removes your name and school from the lists; deleting your account removes your rank entries.
3. How we use it
- To create and secure your account and send the sign-in OTP
- To unlock features you have paid for and restore them on a new device
- To run the app, fix problems and improve questions and features
- To respond when you contact us
- To meet legal obligations
We do not sell your personal data, and we do not use it for advertising.
4. Who handles your data
| Provider | Role | Data |
|---|---|---|
| Google Firebase (Authentication, Firestore) | Sign-in by OTP and storage of your account details | Items in the table in section 2 |
| Google Play | Billing and distribution (Android app) | Payment details (not shared with us) |
| Razorpay | Payment processing (website) | Your name, mobile number, email (if given) and the amount, so it can take and confirm your payment; it holds your UPI or card details, which we never see |
| Email service | Sends a receipt when you ask for one | Your email address and the receipt |
| RevenueCat | Subscription and entitlement management | Anonymous ID, purchase status |
| Google Cloud Storage | Delivers weekly mock files | None from you; it serves files only |
These providers process data on our behalf. Your account details, exam history and rank entries are stored in Google's Singapore data centre, so they are held outside India. We share data otherwise only if required by law or to protect the app and its users from fraud or abuse.
5. How long we keep it
Account details are kept while your account is active and deleted when you delete your account (section 6), except records we must keep by law, such as billing records. On-device data is under your control.
6. Your choices and rights
You can ask us to access, correct or erase your personal data, or withdraw your consent, at any time.
- Delete your account and data: [IN-APP: Profile → Delete account] or write to [CONTACT EMAIL] from the number on the account, or use [WEB DELETION URL]. We delete your account record within [30] days.
- Cancel a subscription: Google Play → Payments & subscriptions → Subscriptions. Uninstalling the app does not cancel it.
- Correct details: edit them in the app or email us.
- Complaints: contact the Grievance Officer below first. If unresolved you may approach the Data Protection Board of India.
Grievance Officer: [NAME], [EMAIL], [PHONE]. We aim to reply within [7] days.
7. Security
Data is sent over encrypted connections and held by the providers above under their security controls. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects you we will notify you and the authorities as the law requires.
8. Changes
We may update this policy. We will change the date at the top and, for material changes, tell you in the app.